You can manage all mailbox settings by clicking the Settings button in the left menu of your mailbox.
Mailbox settings are organized across three tabs: General, Processing, and Management.
General tab
In the General tab, you can:
Change your mailbox name and email address: Update the email address used to receive documents.
Switch mailbox types:
If you switch to another pre-defined mailbox type, Parseur will create any missing fields required for the new type. It’s recommended to delete unused fields from your previous setup before switching.
If you switch to a custom mailbox, existing fields will remain, but you won’t be able to use Parseur’s built-in templates.
Enable or disable the AI engine: Learn more about the AI parsing engine.
Configure data retention settings: Learn more about setting a data retention policy.
Customize input formats (numbers, dates, and times):
These settings will override account-level defaults but can still be overridden by template-level settings.
Learn more about parsing numbers and parsing dates and times.
Processing tab
In the Processing tab, you can:
Enable or disable the Document Split feature: This option is also available under the Upload/Import section of your mailbox. Learn more about using Document Split.
Select specific pages to process (for multi-page documents): Learn more about processing selected pages.
Configure email processing options:
Process both email content and attachments (default).
Process email content only or attachments only.
Unzip attachments: Each attachment file with a .zip extension will be treated as a compressed archive and unzipped (decompressed). All the extracted files will be treated as new documents.
Zip attachments: All attached files will be zipped (compressed) as a single .zip archive, per email. This single archive will replace the list of attachments.
Enable or disable image processing:
By default, Parseur processes all uploaded images, including email attachments.
Uncheck this option to disable image processing if you don’t need it.
Force OCR on all PDFs:
Use this option if your PDFs contain poor-quality OCR results, with missing or distorted text.
Expand field names in JSON results:
Example: A field named
user.namewith the value “John” will be expanded into:{ "user": { "name": "John" } }
Enable or disable deskewing of documents: Deskewing corrects the tilt of scanned documents. To ensure clean data extraction, deskewing is enabled by default. When might you disable deskewing?
Deskewing can slow down processing, especially for large batches of documents that don’t require it.
Some documents with complex formatting may become distorted during deskewing. If this happens, disable deskewing and reupload the document.
Management tab
In the Management tab, you can:
Copy or delete your mailbox.
How do I delete a mailbox?
Important: Before deleting a mailbox, please make sure that you have stopped all automatic email forwards or document creation automations to this mailbox.
To delete a mailbox:
Open the mailbox
Click on Settings in the left menu
Click on Management
Click on Delete Mailbox
Once you have confirmed you don't have email automatic forwards, check the box "Yes, I stopped automatic email forwards to this mailbox."
How do I copy a mailbox?
Copying a mailbox will copy all settings, fields, and templates, but it won't copy any of the documents.
To copy a mailbox:
Open the mailbox
Click on Settings in the left menu
Click on Management
Click on Duplicate Mailbox
Wait for a few seconds, and the new mailbox will appear in your account. You can change its name and email address in the settings.