What is a document retention policy and how does it work?

A document retention policy tells Parseur how long to wait before automatically deleting your documents.

Documents older than the set policy in a mailbox are deleted once a day at around midnight UTC.

Default retention policy: 90 days

When you create a mailbox, Parseur will set its document retention policy to 90 days by default.

Change the retention policy

You can adjust the retention policy on each mailbox from 1 day to unlimited.

To do so:

  • Open your parseur mailbox
  • Click on Settings
  • Change the retention policy using the drop down
  • Scroll down and click the Save button

Note: for users on the Free plan, retention policy is limited to a maximum of 90 days.

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