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Security and Privacy at Parseur
Security and Privacy at Parseur

Learn how Parseur keeps your data safe and secure at all times

Updated over a week ago

Parseur strives to respect user privacy and ensure the highest levels of data protection.

Where is Parseur data stored?

Parseur data is stored in the EU (the Netherlands) in a highly secure data center.

How secure is Parseur's infrastructure? Do you perform penetration testing?

We keep our infrastructure secure at all times. We have monitoring in place to alert us in the event a vulnerability is discovered in any of our dependencies. Our servers and third-party libraries are updated regularly to include the latest security patches.

We retained an independent third-party company to continuously monitor and test our application, API, and infrastructure for vulnerabilities. They make sure Parseur complies with security standards such as OWASP Top 10 and SANS 25, along with performing many other vulnerability tests.

Customers on Enterprise plans can request our cyber security audit certificate and a full report of penetration tests performed.

How secure is Parseur data? What encryption do you use?

All of your Parseur data is encrypted at rest using AES256.

Parseur leverages the Let's Encrypt Certificate Authority to provide an SSL Certificate in order to secure all communications between Parseur's servers and your browser and third-party servers. Let's Encrypt is the industry standard as an automated certificate provider, and provides certificates to over 250 million domains worldwide. Read more information about Let's Encrypt.

How secure are my account and password?

Parseur doesn't store your password (it uses a hash). Parseur has no way of knowing your password. Parseur uses the PBKDF2 algorithm with a SHA256 hash, a password stretching method that NIST recommends. Password is salted with a 512-bit salt and has the PBKDF2 algorithm set up to run 150,000 iteration cycles, both parameters being above the standard recommendations.

What is your Service Level Agreement (SLA)?

Our uptime is 99.9% or higher. You can check our historical uptime on our status page.

In the unlikely event Parseur becomes unavailable, our email collection platforms will retry sending emails at various intervals for up to 24 hours, ensuring no emails are lost. We also offer a dual sending mechanism for additional redundancy and latency.

Where does Parseur stand on data privacy?

Data privacy is of the utmost importance at Parseur. You own the data you send us. Parseur will never sell or otherwise share your data. The Parseur team will never access your data unless you request that we do so for support.

Is Parseur GDPR compliant?

Yes, we are committed to adhering to the European Union's General Data Protection Regulation (a.k.a. “GDPR”), one of the strictest data privacy regulations in the world.

Parseur will never sell your data. You own the data you send to Parseur and have complete control over it.

Read more about Parseur and GDPR.

What is Parseur's data retention policy?

You can set your own data retention policy in your mailbox settings for as little as one day.

You can also use our Process than Delete feature to immediately delete a document from Parseur servers once it has been successfully parsed and the extracted data sent to your servers.

What are Parseur's security policies and certifications?

Parseur servers are hosted on the Google Cloud Platform (GCP).

GCP offers the highest levels of security in the industry and is compliant:

What is your policy regarding security and confidentiality breaches?

We take privacy, transparency, and data protection seriously. As soon as we become aware of any possible violation of a customer’s Personal Data, we establish a process to ensure full disclosure. Parseur will inform customers of any request for access, distribution, or other form of retrieval and notification of the Personal Data in violation of confidentiality within 24 hours after the discovery of the breach of confidentiality.

We constantly monitor our systems and make sure that the data remains secure. As part of this effort, we also confirm that any permissions and access rights relating to data are managed properly and encrypted to ensure maximum safety.

If you become aware of a potential security breach, contact us immediately at security [at]

Is Parseur available on premises?

No, Parseur is only available as a cloud application. We don't offer an on-premises version of Parseur.

Where can I learn more?

Don't hesitate to reach out on the chat or using our contact form, should you have any other questions.

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